Voxter Conditions of Hire 2025 Booking and Payment: A booking is confirmed upon receipt of the booking form, deposit received, and email confirmation from the centre. A minimum stay of three nights is required during the peak period, which runs from April to the end of September. There is a charge of £20 per person per night. The minimum nightly charge is £200, which accommodates up to 10 individuals. A £200 cleaning/damage deposit is required and will be refunded if the property is left in good condition. SIC Schools and Youth groups •Do not have a minimum stay period at any time. •Do not need to pay the booking deposit •Do not need to pay the refundable security deposit but must cover additional cleaning costs if the property is left in a poor condition. Full payment is due at least two weeks prior to the start of hire. Arrival and Departure: Check-in is scheduled from 5pm, and a caretaker will be present to meet guests for the handover. Coordination of arrival time with the caretaker is required. Check-out is at 11am. Requests for early check-in or late check-out can be made, but availability is not guaranteed. These arrangements must be agreed upon in advance and may incur additional charges. A designated responsible individual (preferably the booker) must be present at the time of check-in. For fire safety purposes, all guest names must be provided upon arrival. Occupancy and Conduct: The maximum occupancy for bedrooms is 24 individuals. Sleeping in rooms located downstairs is not permitted. The group must include at least two people aged 21 or older. Pets are not permitted within the building or gardens. Guests are advised against approaching the local crofter's working dogs. Guests are expected to maintain the centre in a "reasonably clean and tidy" condition. •Waste must be segregated into designated bins labelled "General Waste", "Paper Only", and "Plastic and Metals". Failure to comply may result in a deduction from the damage deposit. •Food should remain in the kitchen or dining area. Please refrain from consuming food upstairs or in the sitting room. •Messy activities should be confined to the conservatory. •Outdoor footwear that is soiled must be removed upon entry. Noise should be minimized, especially in the vicinity of livestock and during late hours. Any breakages must be reported promptly. The centre reserves the right to charge for replacements beyond normal wear and tear. Smoking is not permitted inside the venue. Cigarette butts must be put into the metal container near the garage and not left on the ground. Items Supplied by Voxter or Brought by Guests: Voxter supplies: •Electricity, Wi-Fi, water, and heating •Cleaning materials and equipment •Simple catering equipment •Mattress covers and a bottom sheet •Hand and tea towels •Washing machine, drying facilities, and standard detergent •Iron and ironing board Guest to Bring: •Bedding, including sleeping bags, pillows, and pillow covers •Bath towels •Personal food items •Specific cleaning and/or washing materials Optional bedding packs Bedding packs (duvet, covers, pillow, protector, bath towel) are available for hire at £20 per pack per stay. Camping and Grounds Use: Camping (tents, motorhomes, caravans) requires prior agreement and can only be taken as part of a whole-centre booking. •Tent cost: £12 per night •Campervan cost: £15 per night Open fires are not allowed without staff permission. Beach fires are allowed below the high-water mark using local driftwood only. Please respect the neighbouring crofts and their animals and property. Parking must leave gates clear for farm vehicles. The woods above Voxter House are open to the public, but access requires crossing through a working farm. Kindly ensure that noise levels are kept to a minimum during late hours. Security and Liability: Guests are responsible for locking doors and windows whenever leaving the building. A £20 call-out fee will be applied for incidents requiring staff attendance due to carelessness (e.g., locking oneself out). The centre accepts no liability for loss or damage to guests' personal possessions. Health and Safety: The hirer must act safely and follow fire awareness and staff instructions. All accidents, however minor, must be recorded in the incident book by the first aid kit. At Departure: Guests must: •Clean, tidy, and vacuum rooms •Place used linen and towels in the laundry room •Leave duvets and pillows (if applicable) in the laundry room. •Clean and remove foodstuff from the kitchen •Empty bins and sort rubbish correctly •Take glass waste to Brae Co-op bottle bank •Report any damage •Close windows, turn off lights, lock front door, and return key to the key box. Failure to comply may result in retention of the damage deposit. Short term storage of equipment and belongings can be arranged with the Caretaking staff if required. This is for guests catching a ferry or flight later in the day after checking out. Your items will be secured in the garage, but all items are left at your own risk.